IDC Online Privacy Policy (IDC Western Europe)

This website ("Website") and associated websites are maintained by:

IDC Western Europe
5th Floor, Ealing Cross
85 Uxbridge Road
London W5 5TH
United Kingdom

At IDC Western Europe ("IDC"), we are committed to protecting your privacy. We use the information we collect on our Website, including information that is personal to you in order to deliver services, enhance your experience, notify you of changes to our services and to provide you with information about other goods and services we offer which may be of interest to you. Please read details on our policies below.


  • We do not sell lists or usage information.
  • We do not report user contact information to any third party (except in connection with third-party commissioned events, and only in the case that you expressly consent to the disclosure of such information on each event website for that specific event only).
  • We do not report usage or user information to any third party (except in connection with third-party commissioned research, and only in the case you expressly consent to the disclosure of such information).
  • We do not accept any advertising on our Website.

By visiting this Website you accept and consent to the practices described in this policy and you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this policy.

Collection and Use of Personal Data

Our Website requires that users provide an email address, and other personally identifying information specific to you which may include your name, address, e-mail address, phone number, other contact information, financial and payment card information, Internet protocol (IP) address, personal description, photograph, live chat messages, telephone conversations, product and service selections and orders or other things that identify you individually personal data  ("Personal Data"), as well as information about the user’s organization (if part of a Corporate Account). We may add other information that we collect from third party sources to enhance and/or update the information that you provided to IDC. We also working with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Your email address serves as the user’s log-in identity when registering for an account on our Website. This ensures a unique identity and provides IDC with a method to contact users about service-related issues, as well as receive additional communications about special IDC offers such as Web Conferences, special events, and newsletters. 

We will not intentionally collect or maintain, and do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.

Use of Personal Data

You should be aware that when you disclose personal identifying information in discussion forums, chat rooms or other areas that are publicly accessible by others, that information can be collected and used by others and may result in unsolicited messages from other posters or parties. IDC are not responsible for any information that you provide in the above areas.

We will use this information:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • to provide you, or permit selected third parties to provide you, with information for marketing related purposes about goods or services we feel may interest you;
  • to notify you about changes to our service;
  • to ensure that content from the Website is presented in the most effective manner for you and for your computer;
  • to administer the Website and for internal operations, including troubleshooting, personal information analysis, testing, research, statistical and survey purposes;
  • to improve the Website to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep the Website safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
  • to make suggestions and recommendations to you and other users of the Website about goods or services that may interest you or them.
Storage of your Information

IDC is committed to industry best practices approaches concerning security measures to prevent the loss, misuse and alteration of the information in our possession. We use various security measures to protect the information we collect, as appropriate to the type of information, including encryption, firewalls, and access controls. Visitor textual information is encrypted during transmission, our company databases are accessible only by persons who have entered into and are bound by a confidentiality and nondisclosure agreement with IDC.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Corporate Accounts

Corporate administrators ("Corporate Administrators") at our client organizations have access to usage statistics for their organization’s account base. If your user account, including Personal Data, is part of a corporate account, then a Corporate Administrator at your organization may access your user data containing Personal Data and usage information. Corporate Administrators can access user information only for individuals within their corporate profile.

Cookies and Usage Tracking

Cookies are pieces of information that are placed on your device when you visit our Website. We use several types of cookies, and each performs different functions. The information in the cookies may be linked to Personal Data. Cookies allow you to navigate between pages efficiently, store your preferences, and generally improve your Web experience.

You can change your browser settings to enable or disable cookies or to display a warning before accepting a cookie. However, keep in mind that deleting cookies will prevent you from using many of the features of the Website. We use cookies to maintain your log-in and access control as you move through the site. Cookies also enable us to personalize your preferences, including search, "myIDC", and "remember me."

We use external cookies to track your behavior on our Website, including your search terms, documents accessed, and pages visited. If you are a registered user, this information is stored with your registration information. It is unique-number identifiable and is used to provide you with a personalized Website experience. We also analyze this data to improve our research offerings and make enhancements to the Website.

Apart from internal cookies described above, by visiting our Website, you may additionally receive cookies from third parties we cooperate with. External cookies are set by third parties and you may wish to consult their websites for privacy policies. You can do so by clicking on the hyperlinks below.

We aggregate statistics of the type of applications used to browse our Website and the regional source of that browsing, among IDC and other IDG companies, for analysis. This information is not personally identifiable.

Change your cookie policy settings

If you choose not to receive cookies from our websites, in addition you may want to clean up our cookies that were already placed on your device. The website describes a process how to remove cookies from your computer.


IDC employs secure server software (SSL) encryption on all credit card transactions. The SSL encrypts all information you input before you send it to us, and IDC does not store any credit card data.

Transfer of Information by IDC

IDC is beneficially-owned in the United States of America and your Personal Data may be transferred to and/or stored in the U.S.A. by IDC Research, Inc., 5 Speen St., Framingham, MA 01701, U.S.A, or on servers of its third-party hosting services providers.

The Personal Data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

In the event that part or all of the ownership of IDC, or any of its products are sold or transferred, all lists and data that contains Personal Data will be transferred to the new owner.

We may use or disclose Personal Data if we have a good-faith belief that the disclosure is reasonably necessary (a) to satisfy applicable law, regulation, legal process, or enforceable governmental request; (b) to enforce agreements we have with you; (c) to address fraud or security issues; or (d) to protect the rights, property, or safety of IDC or our employees or customers.

Opting Out

Once you are registered to our subscriber list and subscribers’ lists of associated pages, you may ask to be removed at any time. You may simply click on the link that appears at the bottom of the IDC email you receive. Unsubscribe requests may also be sent via mail to any of our offices. A list of our offices is here. In such case, IDC will only contact you in connection with service-related issues.
If we contact you in connection with any marketing opportunities, you have the right to ask us not to process your Personal Data for such purposes. We will inform you (before collecting your Personal Data) if we intend to use your Personal Data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Data. You can also exercise the right at any time by contacting us at

Questions and Updating or Correcting Your Personal Data

If your data are incorrect or if you believe that our processing of your Personal Data is in contradiction with the protection of your private life or in contradiction with the law, you have the right to access and correct your Personal Data, to request blocking, correction, supplementing or liquidation of your Personal Data. Where you are accessing the Website from inside the EEA you also have the right to appeal directly to the competent Data Protection Authority in the state that you reside.

You may, at any time, request information about the processing of your Personal Data, and we will provide such information to you free of charge.

You may also, at any time, revoke your consent regarding the processing of your Personal Data, however you acknowledge that this may result in you having limited or no access to the Website or our services.

If you have any questions or concerns about the Website and/or handling of your Personal Data, and/or wish to correct, supplement, block or delete any information that you believe is inaccurate, please contact us at any time.

IDC Western Europe
5th Floor, Ealing Cross
85 Uxbridge Road
London W5 5TH
United Kingdom

Please check this page often, as IDC may update this Privacy Policy from time to time. All updates will display a posting date.

Last Updated: 
    April 2016